What should I do if I’m having problems submitting the FAFSA?


If you have tried to fill out and submit the FAFSA on the Web and had trouble logging on to the FAFSA Web site, there are a couple of ways around the problem:

  1. Avoid peak hours. Most problems occur during peak usage hours during the day and early evening when students across the nation are online submitting their FAFSA. You might want to wait to log on to the Web site after 8:00 p.m.
  2. You always have the option of submitting a paper FAFSA. You can now download a PDF of the FAFSA. You can also call toll free 800.433.3243 to have the paper FAFSA mailed to you. If you’ll be mailing the paper FAFSA, be sure to purchase a Certificate of Mailing at your Post Office so you have proof you mailed your FAFSA by the March 2 deadline.
  3. Plan ahead. The Cal Grant deadline every year is March 2 (if you plan to attend a California Community College and missed the March 2 deadline, you have a second deadline of September 2). Keep in mind that deadlines for financial aid from colleges or private scholarships may be earlier. Do not wait until the last minute. Plan to submit your FAFSA as soon as possible starting October 1st, so you’ll have time to make any corrections if necessary.