Staff Services Manager I
Program Administration and Services Division (PASD)


Classification: Staff Services Manager I
Title: Staff Services Manager I
Tenure and Time Base: Permanent, Full-Time
Salary: $6,403.00 – $7,954.00
Posted: January 6, 2022
Final Filing Date: January 18, 2022

Job Bulletin:Staff Services Manager I

Highlights of the Job

Under the direction of the Division Chief or Staff Services Manager II, Program Administration and Services Division, the incumbent, as a first line supervisor, will oversee both professional and technical staff responsible for the day-to-day interaction with financial aid professionals, high school counselors, as well as other internal and external customers. The incumbent will serve as the team motivator, trainer, and leader; provide workload assignments and review, timely updates to staff and other managers as appropriate, complete or find resolution to the most sensitive or highly complex customer issues. This position may also rotate assignments and responsibility between other divisional units to gain experience in the other programs and assist in high work demand areas.