Staff Services Analyst
Program Administration and Services Division


Classification: Staff Services Analyst
Title: Program Analyst
Permanent, Full-Time
Salary: $3,298.00 – $5,360.00*
Posted: August 4, 2020
Final Filing Date: August 14, 2020

Job Bulletin: Staff Services Analyst

Highlights of the Job

Under the supervision of the Staff Services Manager I in the Program Administration and
Services Division, the Staff Services Analyst (SSA) responds to grant programs and other
complex financial aid issues using excellent oral and written communication skills. The SSA
provides high level customer service to high schools, colleges and universities on a daily basis,
and applies federal and state laws, regulations, rules, and procedures required to effectively
complete assignments related to Commission programs. Additionally, the SSA drafts
correspondence to external stakeholders on various operational changes and may be
assigned lead responsibility for specific projects and perform in-depth analysis and
recommendations for management on Commission programs.