Management Services Technician
Program Administration and Services Division (PASD)

Post

Classification: Management Services Technician 
Title: Program Assistant
Tenure and Time Base: Permanent, Full Time
Salary: $3,130.00 -$4,428.00
Posted: January 13, 2023
Final Filing Date: Until Filled

Job Bulletin:Management Services Technician

Highlights of the Job

Under the supervision of the School Support Staff Services Manager I (SSM I) in the Program Administration and Services Division (PASD), the Management Services Technician (MST) responds to grant programs and other complex financial aid issues using excellent oral and written communication skills. The MST provides high level customer service to high schools, colleges, and universities on a daily basis by applying knowledge of financial aid programs administered by the CSAC, federal Title IV and state aid programs, the Free Application for Federal Student Aid (FAFSA), the California Dream Act Application (CADAA), California Education Code and other applicable federal and state laws and regulations. The MST works closely with Program Analysts in the performance of less complex gathering and analysis of program information, drafting of correspondence, and program administration. The MST also serves as a Commission liaison when participating in workgroups, works collaboratively as part of a team, supports the team as needed with emails, calls, and forms processing. The incumbent exercises professionalism, precision, tact, and courtesy in the performance of all duties.