IT Support Services Section Supervisor
Information Technology Services Division

Post

Classification: Information Technology Supervisor II
Title: IT Support Services Section Supervisor
Permanent, Full-Time
Salary: $6,683.00-$8,955.00
Posted: November 11, 2018

Job Bulletin: IT Support Services Section Supervisor

Highlights of the Job

⋅ Recruit, hire, train, organize, direct and coordinate a team of highly motivated IT Specialists
⋅ Mentor, coach, guide and lead team members
⋅ Manage all aspects of the CSAC IT Service Desk
⋅ Manage all aspects of the CSAC IT Asset Management Program
⋅ Manage all aspects of the CSAC IT Test Program
⋅ Manage all aspects of the CSAC IT Procurement/Purchasing Program
⋅ Incident Manager
⋅ Manage all aspects of the CSAC ServiceNow Enterprise Service Management Program
⋅ Support CSAC IT Service Management Section
⋅ Communicate, facilitate meetings and interact with diverse technical and non-technical groups, spanning all organizational levels
⋅ Project team member of the Grant Delivery Modernization Project