Information Technology Specialist I
Information Technology Services Division


Classification: Information Technology Specialist I
Title: ServiceNow Administrator
Permanent, Full-Time
Salary: Range A – $5,118.00 – $6,859.00, B – $5,628.00-$7,543.00, C – $6,179.00 – $8,280.00
Posted: December 18, 2018

Job Bulletin: Information Technology Specialist I

Highlights of the Job

Under the general supervision of the Information Technology Supervisor II and the CSAC ITSD Operations Branch Manager, the incumbent works independently as a high-level technical administrator on the CSAC enterprise service management tool, ServiceNow.
This position also performs more complex information technology system administrative activities. Maintains and supports the Commission’s network infrastructure as necessary; performs complex analytical studies and activities on ServiceNow, and other complex information technology systems, projects and/or CSAC networks/systems. Must have the ability to work on complex information technology systems problems, analyze and identify system issues and recommend solutions. May act as project leader or participate with others on complex IT studies with a broad scope.