Associate Governmental Program Analyst
Program Administration and Services Division


Classification: Associate Governmental Program Analyst
Title: Outreach Program Analyst
Permanent, Full-Time
Salary: $4,784.00-$5,988.00
Posted: June 26, 2018

Job Bulletin: Associate Governmental Program Analyst

Highlights of the Job

Under the general direction of the Specialized & Outreach Program Staff Services Manager I (SSM I), the
Associate Governmental Program Analyst (AGPA) performs a variety of complex analytical duties involving the
California Student Aid Commission’s (Commission) administration of the California Student Opportunity and
Access Program (Cal-SOAP) or one of several other outreach programs. The AGPA acts as the Commission’s
first point of contact for the statewide Cal-SOAP consortia and provides administrative support services,
responds to and resolves complex issues with a high level of customer service, effective oral and written
communication and correspondence and interpersonal abilities. Duties include collecting and analyzing data,
policy administration of the Cal-SOAP grant agreements, preparing reports and documents for management
review, maintains and updates accurate administrative and basic financial Cal-SOAP data, tracking issue
trends and developing recommendations to management and the Commission for program improvement,
reviewing and preparing payment requests. The AGPA applies federal and state laws, regulations, policies and
procedures required to effectively and efficiently complete assignments related to the Commission’s programs.
The incumbent works collaboratively as part of a team during peak periods to assist with emails, calls and
forms processing, provide training, participate in workgroups, and take responsibility for specific projects and
programs. The incumbent exercises professionalism, precision, and courtesy in the performance of all duties
and serves as a Commission liaison. Travel may be required.